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Emergency Services Texting Support

The Welsh Ambulance Services NHS Trust are now part of the national emergencySMS service.

This Means that Deaf, Hard of Hearing and Speech Impaired people can access emergency services by texting 999*

However, you will firstly need to register with this service. you can do so by texting ‘Register’ to 999 and following the instructions in the reply. for more information about this service click here. 

*This is an emergency service and must only be used in an emergency such as when:

–  Life is at risk
–  You are seriously ill
–  You need an ambulance urgently
–  Someone is injured or threatened
–  Crime/trouble is happening now
–  Person committing crime is near
–  There is a fire or people trapped
–  Someone is in trouble, or missing, at sea
–  Someone is in trouble on the cliffs or on the shoreline.

101 – Police Non Emergency Number

Simply Text 18001 101.

111 Wales

if you are registered with a GP practice within the Abertawe Bro Morgannwg Health Board (Swansea, Neath Port Talbot or Bridgend) then you may be able to use this newly piloted service. it is mainly aimed to signpost you to the right place, for non emergency medical situations, such as the Minor Injury Unit, Pharmacist or GP/ Nurse. the service can be reached for Deaf, Hard of Hearing and Speech Impaired people by Texting 18011 111. it is currently unavailable if you are registered with another practice outside of ABMU. 




Contacting 101

111 Wales